CUSTOM PIECES /COSTUMER JOEL

All orders in the US over $2000 will be free of charge, we will cover shipping and insurance.

All orders to ship under $2000 will pay shipping and insurance, no exceptions.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Please note: If you want a refund for transactions paid with credit/debit cards via Shopify Payments you will be charged with 3% of your payment as a restocking fee.

Kindly note that thickness measures might be rounded, it can vary around 0.2mm and 0.3mm, meaning that we can publish 8mm thickness and the real outcome can be arround 7.7mm and 8.3mm. Please be aware that we do not accept returns for this reason since we set the price based in gold weight and karat, not in thickness.

C4G Jewelers Llc. does not accept returns/exchanges, however, store credit may be granted. If you would like to return/exchange any item(s), an authorization form is required. To obtain an Authorization Form, please contact customer support via email at c4gjewelersus@gmail.com

CUSTOMIZED JEWELRY:

There are NO returns/exchanges on C4G's Customized Jewelry. All of our Customized Jewelry is guaranteed under our 5-Year Warranty. The warranty entitles you to repairs of the piece - free of charge. C4G will repair the item if you experience any defects in craftsmanship or breakage due to manufacturing defects. Warranty is voided on user damage issues (ie: water damage, intentional breakage, etc). Once any of our custom pieces goes into production, there can be NO cancellations.  

*Shipping paid on Returned Items is non-refundable.*

All orders may take up to 5 business days to deliver added to the shipping time, please check the estimated delivery time in the checkout.